How do I see and manage my orders?

To see both your sales orders and your purchase orders, you will need to sign into your account from your account page:

1. Navigate to the Marketplace menu on the left side and select > Orders

2. Find the order or the group of orders you wish to see. You can use the search bar to find one single order or click on the filter options, right next to the search bar, to find several orders with a similar parameter.

Examples:

  • All orders with payment status pending, from the ‘Payment’ tab drop list select ‘Pending’.
  • All orders with shipping status delivered, from the ‘Shipping’ tab drop list select ’Delivered’
  • All orders placed between a certain date, from the ‘Date range’ tab select from the calendar the relevant interval of time.

3. Click on the order reference to see the order details.

From the relevant order on your 'Orders' page, you will be able to check the payment and shipping status of the order or the buyer details.