1. Check payment status. Before you start preparing the order, you need to check if its payment status is marked as ‘Authorized’.
2. Prepare your order (picking and packaging). You must prepare the order within the dispatch time you specified for the warehouse.
3. Inform us that the order is ready for collection by emailing us at supplychain@twoosk.com. You will need to provide us with package dimensions and weight as well as respective contact details.
4. Be ready for collection. We will send an e-mail with the collection details and the tracking number.
5. Upload the invoice for the relevant order.