As a Marketplace supporting customers in the B2B sector, the seller must accept a request for a return, if the reason for the return is:
a) Faulty product (if within the guarantee period given by the seller), or
b) Product not as described/advertised, or
c) Wrong product sent.
Further information about Twoosk Marketplace Return Policy and Refunds can be found in the Terms & Conditions of Sale, section 6.