Why is my payment status pending?

Your order payment status is set as ‘Pending’ until we have received the payment confirmation, once confirmed it will be marked as 'Authorized' and you will received a notification by email.

For example, if you choose to pay with card, a real-time payment notification is triggered and the payment confirmation is immediate, however, if you choose to pay by SEPA Direct Debit or wire transfer, the payment confirmation is delayed since it does not support immediate payment confirmation.