You will need to initiate a request for return. The guarantee terms applying to the products listed on Twoosk Marketplace are defined by the Marketplace seller.
Although the guarantee period may vary depending on which Seller you are buying the products from, if the product you bought on Twoosk Marketplace turns out to be faulty after delivery, the Marketplace Seller has to offer you free repair or, at his discretion, replacement within a period of at least six (6) months following delivery.
When repair or replacement is not possible, the Marketplace Seller may refund you for the item.