You can request us to cancel your order if you do not get your product within 30 days after it has been dispatched from the seller’s warehouse..
Also, you might be able to cancel your order or some of its products, without any cost, before the seller starts preparing it. This will always be before you receive the shipping Confirmation Email relating to that product, but not necessarily up to that moment.
Contact our customer care team, as soon as possible, at help@twook.com, which will let you know if we were still able to cancel your order or if it´s too late.