A seller is entitled to refuse a request for return if:
- the guarantee period given by the seller has expired, or
- the return is based on a change of preferences (you no longer want the product), or
- after examining the product, the seller concludes that the failure is due to damages caused by you, such as any defect or malfunction caused as a result of an accident, misuse, failure to follow instructions, abuse, or use with improper equipment (i.e. improper wiring or incorrect voltage), or
- after examining the product, the seller concludes that the product has been altered or tampered with an attempt to repair it yourself or having someone else do it, or
- you refuse the delivery of a product(s) you have ordered as a means of forcing its return.