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Produtcs & Other Info
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Seller Account
General Guidelines
Sales Management
Fees & Payments
Shipping
Returns & Refunds
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Help Center
Selling on Twoosk
General Guidelines
Your Account
Account Creation
Sign in & Password
Account Data
Security & Privacy
Buying on Twoosk
Produtcs & Other Info
Orders
Payments & Invoices
Delivery
Returns & Refunds
Selling on Twoosk
Seller Account
General Guidelines
Sales Management
Fees & Payments
Shipping
Returns & Refunds
Selling on Twoosk
Seller Account
About Twoosk Marketplace Seller Shops
What is Twoosk Marketplace 'Starter Plan' for Companies?
Who can sell on Twoosk Marketplace?
How to become a seller on Twoosk Marketplace?
I want to sell. Can I upgrade my buyer account to a seller account?
What email address should I use to register for a Seller Account?
How long will it take for a seller account registration to be verified?
Can I have multiple accounts on Twoosk Marketplace?
What exclusive features will be available in a seller account?
How to create and manage warehouses?
See more
General Guidelines
About seller shop standards
Which products can I sell on Twoosk Marketplace?
Can I sell refurbished products?
Can I sell used products?
About creating a shop
Imagery requirements and recommendations
See more
Sales Management
About creating products
How to list a product?
How to quickly create several products?
Listing several products (Bulk with Excel files)
How to edit a product after it has been listed?
How to edit multiple products at once (batch edit)?
About selecting the right category
What should a good product description contain?
Will my product be published without an image?
Do I need approval for the products I sell in the Marketplace?
Why didn't my product get approved?
Do I need to supply my products in each language supported in Twoosk Marketplace?
Can I have multiple warehouses on my seller account?
I had an order on my shop. What's next?
How do I see and manage my orders?
How to send an invoice to the customer through the Marketplace?
Who handles customer service queries?
See more
Fees & Payments
Do I need to pay to sell on the Marketplace?
Is there a sales commission?
How and when do I get paid?
How do customers pay for items?
How do I terminate my seller subscription?
See more
Shipping
Who is in charge of the delivery logistics service in Twoosk Marketplace?
What is the maximum order processing time?
The buyer’s details are incomplete or incorrect. What to do?
Are the shipping cost my responsibility?
Returns & Refunds
What is Twoosk Marketplace Return Policy?
Who refunds the customer?
Who do buyers contact if they have any issues with their order?
In what cases can I refuse to accept a request for return?
